How to Manage Emails Accounts

The Email Accounts section allows you to manage your emails related to your domain.

Once your email accounts have been created, it is possible to use our email portal – Roundcube, or to use third party software such as Apple Mail, Thunderbird or Outlook.

This section also allows you to configure the authentication methods for your email addresses.

Note :The Glossary contains explanations on multiple topics and can be consulted to clarify certain terms.

Prerequisites

Enter the following address in your web browser: https://mg.n0c.com/en/.

How to Access to the Emails Accounts Section

In the Sidebar menu, select Messaging -> Email Accounts.

How to Search an Email Account

Enter the email account name in the Search field: the searched account is then displayed.

How to Create a New Email Account

1. Click on the Create button:

2. Enter the account and domain of your EMAIL ADDRESS:

3. Enter a PASSWORD; make sure it is secure (look for the green lock).
4. Use the cursor to CHOOSE THE SPACE AMOUNT OF YOUR EMAIL BOX.
5. Click on the CREATE button.
6. Your new account will appear in the list of email accounts.

How to Change the Password of an Email Account

1. Identify the email account whose password you want to change.
2. Click on the Change password icon:

3. Change the PASSWORD; make sure it is secure (look for the green lock):

4. Click on the SAVE button.

How to Modify the Usage of an Email Account

Each email account has a space allocated to it. It is possible to give it unlimited space or space of a specific value, from 500 MB to 5,000 MB.

1. Identify the email account whose space you want to change.
2. Click on the Modify the quota icon:

3. Specify the account USAGE:

4. Click on the Save icon.

How to Access to a Roundcube Email Account

Please refer to this article (how).

Use Roundcube interface and email messaging features (how).

How to Configure an Email Account with a Third Party Software

You can choose to set up an account using the connection settings that allow you to connect your mailbox to third-party software such as Apple Mail or Outlook.

1. Identify the email account you want to configure.
2. Click on the Account settings icon:

3. Manually configure your email client using the Account Settings displayed:

How to Suspend an E-Mail Account

To suspend a given e-mail account :

1. Identify the e-mail account.
2. Click on the Suspend icon:

3. Confirm the action by clicking on the Suspend button:

How to Delete an Email Account

1. Identify the email account to be deleted.
2. Click on the Delete icon:

3. Confirm deletion.

How to Authentify the Email Account

Definitions

DKIM

Connects the domain to a specific key from which emails will be signed by the mail server.

Hostname: ._domainkey.DOMAINE
Value: v=DKIM1; k=rsa; p=CLE

SPF

Mentions that the domain can send emails from certain IP addresses only.

Hostname: @
Value: v=spf1 a mx ip4:IP ~all

DMARC

Defines the action to be taken in case of SPAM

Hostname: .dmarc.tryingworld2.net
Value: v=DMARC1; p=none

Procedure to Authenticate an Email Account

By default, DKIM, SPF and DMARC are active to ensure that your emails are delivered directly to the Inbox and not as spam. Also, a central anti-spam In and Out system is in place to protect you from malware.

Select the desired domain name before proceeding:

Depending on the DNS used, the configuration of the different authentications will be automatic or manual.

Automatic Configuration

If the domain uses the DNS of the N0C platform, the configuration of the different authentications is done automatically:

However, you can change the configuration by checking the DKIM, SPF and DMARC checkboxes and then clicking the Apply button.

Manual Configuration

If the domain does not use the DNS of the N0C platform, you will have to add the entries manually on your DNS zone at the third party registrar:

Note : The Value copied to clipboard icons make it easier to fill in entries on your third-party registrar’s DNS zone.

How to Access Email Account Logs

To access e-mail logs for a given e-mail account:

1. Identify the email account.
2. Click on the EMail logs icon:

3. Use email logs (how).