How to Modify MX Entries to Use Google Workspace?

Suppose you have an e-mail address called account-email@your-domain. When someone sends an email message to this address, their computer looks up @your-domain in the MX records. MX records are types of DNS records that let the computer know where to deliver the message.

If you want your company to be able to use Gmail with your Google Workspace account, you need to change your domain’s MX records at PlanetHoster to route your incoming messages to Google’s mail servers. In this article, we will explain how to do this in the following three cases:

• Use of a domain name with The World hosting.
• Use of a domain name without hosting.
• Use of a domain name on a dedicated hosting HybridCloud.

However, we recommend that you always consult the up-to-date documentation for Google Workspace directly: https://support.google.com/a/answer/174125?hl=en.

Note : Our support is limited when using third parties. In case of difficulties, after you have ensured that your settings are visible in the DNS of your domain name, we recommend that you contact Google Support.

Note : The PlanetHoster Glossary contains explanations on multiple topics and can be consulted to clarify certain terms.

Prerequisites

You must have a Google Workspace account.

Summary of the Procedure

The procedure — which we will explain in detail in this article — is as follows:

• Log in to your domain’s registrar, in this case PlanetHoster.
• Delete all existing MX records for your domain routing messages to your current email provider, and then add the five MX records from Google, found in this table:

• Once Google’s MX records are published, Google activates Gmail for your domain.

Warning: As it may take up to 48 hours for the entire Internet to take into account the new MX records, choose carefully when to make this change. Indeed, messages could arrive on your old email provider.

Note: If you want to have more information about DNS records, we suggest you to refer to the article DNS management

Using a Domain Name with The World Hosting

Enter in your web browser the address https://mg.n0c.com/en/ to connect to the MG Panel. Then :

1. Go to the Domains -> Domain management section:

2. Click on the DNS button next to the domain whose MX record you wish to modify:

3. Click on the Edit icon next to the MX record:

4. Delete the existing MX input (TTL, PRIORITY and VALUE):

5. By clicking on the Add icon ( + symbol) as many times as necessary, add the 5 MX records of Google (please refer to the table presented in the paragraph Summary of the Procedure). Here is an example of how to enter the first two addresses:

6. When the 5 MX addresses have been entered, click on the EDIT button.
7. Confirm that the 5 MX addresses have been registered in the DNS Management interface.

Use of a Domain Name without Hosting

Enter the following address in your web browser: https://my.planethoster.com. Then :

1. Go to the My Services -> Domains section:

2. Click on the jagged wheel next to the domain name of your choice:

3. In the DNS Management and Domain Redirection section, if the Open DNS Manager button is not displayed, click on the Create DNS Zone button (otherwise go to the next step):

4. Click on the Open DNS Manager button:

5. Click on the Edit icon next to the MX record:

6. For the rest, the steps are exactly the same as for hosted domains (please refer to step 4 of the paragraph Using a Domain Name with The World Hosting).

Using a Domain Name with HybridCloud Dedicated Hosting

Log in to the WHM of cPanel. Next:

1. Click on the Zone Editor icon to access an interface where you must click on the Manage button for the domain:

2. Delete the MX entry associated with your domain by clicking on the Delete button:

3. With the Add Record button, record the 5 MX addresses of Google (please refer to the table presented in the paragraph Summary of the Procedure):

5. Confirm that all 5 records have been recorded: